Individuals required to influence others – individuals or groups
The Skills
Engaging ‑ How to explore with others the meaning of must know information and /or appropriate solutions to issues in a manner that encourages increased levels of participation, consciousness and capacity for action.
These skills are key in:
Facilitating team meetings.
Harnessing the creative capacity of team members.
Facilitating learning interventions
Group decision making and planning.
Agreeing team and individual performance expectations / deliverables.
Operating without the need for rank / positional power.
Enabling – How to create a positive and supportive environment while providing direction through guiding the group process to enable achievement of agreed objectives / goals / outcomes.
These skills are key in:
Giving individuals and teams / groups space to deliver against agreed expectations.
Agreeing a process for monitoring performance and delivery.
Ensuring team members take responsibility for team and individual performance / learning.
Facilitating learning interventions.
Operating without the need for rank / positional power.
Coaching & Feedback – How to assist individuals or a team in their development as they work towards achieving agreed outcomes. It involves giving guidance and direction, and working with them on how they can go about achieving a certain objective(s) or developing a skill(s).