ML-04 Using Applications to Communicate Effectively

This lessons covers WhatsApp, email and other service applications for individual and group communication. Participants will be exposed to a few communication applications and best practice guidelines for using email, WhatsApp and other applications.

Perhaps we have been distracted by all the applications on our mobile devices, and have forgotten the original reason we purchased them.

Most of us use mobile devices as our primary means of communication with others, when we are not in their company. We have many applications to choose from, and more become available all the time.

Examples of application types we use for communications include:

  • Social Media
  • Instant Messaging
  • Email
  • Calls
  • Other Application Notifications

As more and more applications are developed and enhanced, the lines are blurred and it is not that easy to describe what is meant by Social Media and whether Instant Messaging services are social media or not.